Receive CIPs when disembarking from the aircraft at the steps/Stairs: Our staff will meet the passengers at the first exit Step/Stairs with passengers preferred name on the welcome name board.
Note: In case of bad weather, our staff will meet the passenger at the arrival gate with the name board.
Escort to CIP lounge by CIP vehicle: If the aircraft is parked far from the CIP terminal, all passengers who have booked CIP services will be escorted to the lounge directly in a separate vehicle. A convenient shared vehicle will be provided in case more than one party has booked CIP service for same flight.
Handle passports of CIPs for immigration clearance.
Clear CIPs baggage at belt and deliver to designated sea/land transport after passenger verification of baggage.
Baggage storage.
Escort CIPs to their designated transport.
Free Refreshments
Free Wi-Fi.
CIP DEPARTURE SERVICES
Receive CIPs from the jetty and escort to CIP lounge: If you are coming to the Airport by speed boat and wish our staff to meet the passenger at the jetty to escort directly to the lounge, please inform us the time passengers will reach the airport and jetty number or location in advance.
Receive baggage and process for check-in.
Handle Check-in formalities.
Handle passports of CIPs for immigration clearance.
Escort to aircraft by CIP vehicle, if the aircraft is parked far from the CIP Lounge: Direct boarding from the lounge by CIP vehicle. A convenient shared vehicle will be provided in case more than one party booked CIP service for same flight.
First Aid Service & Emergencies (ambulance, wheelchair, and stretcher): All the First Aid charges will be compensated by the passenger.
Aircraft security, on request (will be charged separately).
Baggage storage.
Free Refreshments
Free Wi-Fi.
Mini Duty free shop in the lounge: Passenger can go to the main Duty free shops after check-in process and immigration clearances, accompanied with our staff, if there is reasonable time between standard flights boarding time and Immigration clearance.
Free Wi-Fi.
How to Book:
Submit the completed CIP Service Application Form to one of our email addresses.
